Missing Links on Envato Market

Envato Customers Web and Code
1

Unable to locate my purchase code today, I searched for help and found the Envato video " Where Is My Purchase Code?" at this URL: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-

  1. Log into your Envato Market account.
  2. Hover the mouse over your username at the top of the screen.
  3. Click ‘Downloads’ from the drop-down menu.`
  4. Click ‘License certificate & purchase code’ (available as PDF or text file).

Unfortunately, after “Downloads” there isn’t another link.
Please Advise

2

Hello @treadstar

You can open support request ticket to envato

Customer support

Thanks,
Codelayers.

3

Thank you.

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