Hello! I’ve canceled the subscription and don’t plan to use Elements this month. Is it possible to get money back for March?
Hello @karpitsky
Please open a Support Ticket via Envato Elements Help and Support. They will be happy to help. Thanks!
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Hi @karpitsky,
As you know elements subscription auto renew after each subscription plan expired. So, you have to cancel the subscription before your subscription period end.
You are always open to cancel your subscription at any time: Cancelling Your Subscription – Envato Elements Help Center
If you didn’t download anything from elements in this current month plan then you can follow the help link provided by @MrsEnabled
Thanks!
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@MrsEnabled @mgscoder thank you very much!
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Also thank you so much by me
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Glad to have helped!
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