I have trouble with payment

Envato Customers Purchases and Subscriptions
1

I tried 3 different credit cards but when I try to pay it give error "Something went wrong

If you continue to experience issues
contact the Help Team." How can I solve it. I really want to subscribe.

2

Hi,

Please contact Elements Support. Elements Support Team will be happy to help.

Thanks!

3

Hi,
Please remove the cookie of your browser or try purchase from another browser. If the problem exists, contact Elements Support.

Thanks

4

Hello thank you for your help. I solved it by creating a new user account. Problem solved.