I have trouble with payment

I tried 3 different credit cards but when I try to pay it give error "Something went wrong

If you continue to experience issues
contact the Help Team." How can I solve it. I really want to subscribe.


Please contact Elements Support. Elements Support Team will be happy to help.


Please remove the cookie of your browser or try purchase from another browser. If the problem exists, contact Elements Support.


Hello thank you for your help. I solved it by creating a new user account. Problem solved.