I have the ticket number but I do not know where to enter it

Envato Customers Purchases and Subscriptions
1

I’ve opened a ticket in support

I want to go back to the ticket, I have the ticket number but I do not know where to enter it

2

Author support or Envato official support?

3

Envato official support

4

As said in your other thread:

Cheers! :slight_smile:

1 Like
5

@baileyherbert

Welcome, Detective Conan.

I contacted support to help me with my problem with the author

I also contacted the author to fix my problem on my site

The support also sent me a message

They wait for my response

I do not know where to respond

6

You got a response? Just reply to the email. That’s the only way.

2 Likes
7

ok thanks.