I don’t have access to the server where the Jupiter X theme was originally installed and I now need to reinstall it. I’ve got the purchase code but WP is telling me that the license is active somewhere else so I need to deactivate it.
—> where do I go on Envato in order to do that. It’s easy to find on Elementor for example, but not on Envato. I’ve contacted the staff and they send me to the authors – however I don’t have an account with them to ask the question and you need to buy in order to create an account.
WP also says I can add an API key. But I can’t fond that info anywhere either.