Hi… is there anyone who is the same, I have not received my September income that was paid this month. Usually my income is paid every 15-16th of each month but it’s already the 18th and there is no money in my bank account and there is no notification whatsoever including email.
I have contacted the help center but the ridiculous answer is not normal, I was told to download the envato-elements statement, very ridiculous…
Guys, the 16th and 17th were non-working days. It’s common practice that when these dates fall on days off, payments are made on the 19th, 20th, or 21st of the month. Please wait a little, and everything will be fine.
Envato pays out your earnings to your nominated account on the 16th of each month, provided it falls on a weekday. If the 16th falls on a weekend, payments are made on the following Monday. Since the 16th was on a weekend, your payment will be processed today (Monday). Please note that it can sometimes take up to three business days for the payment to reach your account.