halothemes they do not help us update ella theme. they want us to pay $160 for updating
if we renew support only cost 64 usd
the team said The update service is not included within a support service
is that ture?
please help
It’s true. It’s an additional service that support doesn’t cover. I’m not sure if you had modifications of the theme but updating the theme shouldn’t cost that much.
PS: Renewing the support wouldn’t get your theme updated by the support team.