I tried to purchase an extended license. It would not accept my credit card (visa) so then I tried Paypal. That worked however. We when we finally got the confirmation of purchase I click the download and I get the following error message:
: “As a security precaution you need to confirm ownership of your PayPal account to access
We’ve sent an email to firstname.lastname@example.org which contains a link to re-enable your account.”
After about 30 minutes we finally got a text message but not an email. We confirmed it via text and I still can not get to my download my purchase.
Can someone please get this to work before I have to ask for a refund from PayPal?
Oh and BTW I can no longer log into my account even though I went through the process of resetting my password and verifying my username. to https://themeforest.net/ or https://account.envato.com/sign_in. So luckily I am logged in on a different computer so I can create this message on the forums but it wont be for long.
Ive wasted 2 hours just trying to purchase a product from this site.