first tyime user, first videohive i buy and went wrong

first time using a videohive, need some tutorial or get in touch with the author of the one i purchased, how can i do that?Thank you

Hi, you can can send a message in the author profile, example:
every template have a tutorial on how to customize, you will need to check a pdf ,txt or video file is included in the zip file you download from videohive

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Just go on his profile page , on the right you have a message tab were you can write him an email.