Fatal error after uprading to Avada 5.4


#1

After trying to update our theme to 5.4 (Avada and Avada child), a fatal error occurred:

"Fatal error: Uncaught Error: Call to undefined method Avada::get_page_id() in /www/htdocs/w014fb95/talea.de/wp-content/themes/Avada-child/header.php:39 Stack trace: #0 /www/htdocs/w014fb95/talea.de/wp-includes/template.php(688):require_once(=) #1
/www/htdocs/w014fb95/talea.de/wp-includes/template.php(647): load_template(’/www/htdocs/w01…’,true) #2
/www/htdocs/w014fb95/talea.de/wp-includes/general-template.php(41):locate_template(Array, true) #3 /www/htdocs/w014fb95/talea.de/wp-content/themes/Avada/single.php(15): ge_header(): get_header() #4 //www/htdocs/w014fb95/talea.de/wp-includes/template-loader.php(74): include(’/www/htdocs/w01…’) #5 /www/htdocs/w014fb95/talea.de/wp-blog-header.php(19): require_once(/www/htdocs/w01…’) ‘6 /www/htdocs/w014fb95/talea.de/index.php(17): require(’/www/htdocs/w01…’) #7 {main} thrown in /www/htdocs/w014fb95/talea.de/wp-content/themes/Avada-child/header.php on line 39

Has anyone had similar problems and tips how to fix this?

Thanks a lot in advance
Franziska


#2

Hello Franziska,

Please contact the theme author for specific help/support for the theme:
https://theme-fusion.com/avada-doc/getting-started/avada-theme-support/

All the best!


#3

Hi there,

Thanks a lot but we tried that route and couldn’t get any support: First of all, we cannot even log in/create an account since we didn’t purchase the theme through their website. We bought at Envato and the support period there has expired. We’ve been cross-referred from both ends and the only solution for us is to roam the forums for help. I hope smeone here can put us into the right direction…

Thanks

Franziska