Error customization section

Hello, I have a problem accessing the customization section of the theme, when I want to edit the footer section it shows me error 500 in the viewer. I would appreciate if you could help me with this problem.

The issue is on your hosting/server, contact hosting support

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Without editing footer, are other items working perfectly? Did you change the hosting to test it? I think, that will help you understand if that is server issue or coding issue.