Envato Studio Login Problems - Urgent

Hi everyone i’m having a serious issue. 2 hours ago i was contacted by a client from Envato Studio, to do the retouching service for funeral. After Starting job i am unable to communicate with the client. Once click on the job i’m getting an error “Oops! Something went wrong on our end. Please refresh the page to try again.” Time is passing and photo is for funeral. Can anyone help me with this problem, what should i do?

Works from my iPhone 6, but not working in any desktop Browser :frowning: Any suggestions?