Envato Market Status Update: Accessibility Issues for Ukrainian Users (December 15, 2015)

works, thank you!!!

Nikolaev, ok
thank you!

Peremoha!!!

7 Likes

Zaporizhzhya, ok!

One question, what about Withdrawal??
It still in process.
We’ll get our money in this month,
or will must wait for next month?
Thank you advance for answer!!

I’ve already gotten withrawals

Working again. Thanks! :smile:

I’m still waiting!!

Hello again, as many of you already know, we’ve now resolved the access issue for Ukrainian authors and buyers. For any other issues, such as those related to withdrawals, please contact our help team directly. Again, apologies for the inconvenience and thanks to everyone for your patience while we worked on a fix! :smile:

6 Likes

It is sad :grin:
Waiting for solution.
While use Hola!(Google extension)

Kherson in work!!! :wink:

I am sorry, but you have blocked authors well. Are envato are going to refund for themes I have bought I can’t download and get updates?
Are you blocking ALL russian IP’s as well? [Removed by Palzme to keep things clean]

Hi Natman

My account is locked out and I do not understand why? could you
help me please? My country is Guatemala!
Thanks

Hi there, if you are not in Ukraine or one of the restricted countries outlined in our help center article (https://help.market.envato.com/hc/en-us/articles/206208390-What-Countries-Can-I-Not-Use-Envato-From-) and had or are still having problems accessing your account, please contact our help team directly. Thanks!