Custom CSS and JS gone on BeTheme and unable to save

Envato Customers Web and Code
1

We are using BeTheme through Envato and all of our custom JS and CSS in the options was deleted automatically and I am unable to save anything. How do I fix this!!!

2

Hi,

Please contact the author of your purchased theme, the author will assist you.

How to contact an author to get support or for any technical query:

Thanks