Can't purchase items via Credit card payment

Envato Customers Purchases and Subscriptions
1

Hello, i have problem with purchasing products via Credit card payment method its all grey and non editable

I’ve read Common PayPal, Skrill, and credit card issues – Envato Market Help Center

But still not useful. Should i need to create new profile?

2

Hi @GARID ,

Please open Help ticket and let them know. Envato Customer support team will be happy to assist you.

Thanks

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