Can't customize theme

Envato Customers Web and Code
1

I’m using the Consulting theme on Wordpress. When I go into theme customizations I the page goes blank and I get the error “Sorry, you are not allowed to access this page.” even though I have an up-to-date license. Anyone know why?

2

Please contact the author of the theme for support. They will be able to assist.

Here’s how you can do that:

3

Thanks!

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