bought a theme on envato market but doesn't work however it does say is wordpress supported ,

do i need to upload the demo or i can go to import demo data and click run?

go to import demo data and click run. the theme has one click demo import features.

i have done this and my results are the same… it is still not working.

please contact theme author as you have also bought the theme from themeforest then author will support you. how to contact please follow @LSVRthemes provided link. theme author will be happy to help. Thanks

The documentation is very clear with both options https://docs.cththemes.com/docs/pxaas-saas-landing-page-theme/setup-demo-data/

Just for clarity and to manage expectations:

  1. Many authors will, but the author is not required to help you install the theme.

  2. the author uses a ticket system for support https://support.cththemes.com/ but you got this theme from envato elements where there is no support or updates included, so you will not be able to access this system

My advice would be to re-read the documentation and if this still does not make sense then hire a freelancer at www.studio.envato.com to help

Thank you however LsvRTHEMES IS RUDE AS HELL, is fine… thanks

It was honour to help you man. Anytime.

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Thank you for your kindness.