Account Locked

Hello, My account has been locked out? I had purchased a theme which turned out to have a trojan virus attached to it. I did rech out the both the aurther ‘TIMPRESS’ and Envaro who did not respond.

I had opened a case to get my money back, for this I feel I am being penalised for looking after myself and my account.

Please can someoen fix this issue… Furthermore I have also rasied another ticket and still waiting to hear back on my account activation…


There’s no one here to help you, you will need to solve the problem with Envato support through ticket system