Zero Support from WebiBazaar

Team,
I had purchased Foxwood theme. The theme came with two options

  1. Quick Install Package (Theme Packaged along with OpenCart v 3.0.3.2)
  2. Template Install (Just theme files and can be installed on OpenCart v 3.0.3.6

I chose option 2 and it resulted in http error code 500 due to missing files. I requested support from the Author and he did provide help installing the theme on 3.0.3.6; however, there are still some errors on the page and I am not getting any further support

Now,
a) Fix my issue
b) I am asking him to provide me the revised install file, so that I can install theme by my own in the future if need be.

They have stopped responding to my emails.

Guys - If you are considering purchasing Foxwood theme, then beware - Template install package isn’t right.

Thanks
Vasim

You may be missing some steps as the theme has been checked by the Envato team. The installation is not covered by the support but if you need paid support, I can check the details and install the theme for you.