Zendesk login with Envato API

Hi there folks,

We’re using Zendesk to manage support requests properly. We’ve seen our clients struggling with the Zendesk login, sometimes they gave us wrong email and so on…

So I’ve created the script that allows your customers to login to Zendesk using Envato APIs. Additionally you’ll get the info which items the user bought and which of these are supported. All the instructions and the code here.

Test and let me know how you find it.

Primoz from ProteusThemes

1 Like

The features sounds great, but how exactly to install this on Zendesk account?

Sorry for very delayed reply :stuck_out_tongue:

Here is the updated link to the repo: https://github.com/proteusthemes/zendesk-envato-login

The PHP code you can find on the github must be hosted somewhere on your own servers and publicly accessible on some URL (for example: login-with-envato.yourdomain.com). Once you’ve installed the PHP script on your server, you should follow Zendesk’s instructions here: https://support.zendesk.com/hc/en-us/articles/203663816-Setting-up-single-sign-on-with-JWT-JSON-Web-Token-

Here is the configured screenshot from Zendesk (Settings > Security): http://www.awesomescreenshot.com/image/1404212/269f3bd3a09e401109d65a4c901c549e


Thanks for geat article, big help.

Hello @ProteusThemes is this repository still working and active? I can see that last commit was 3 years ago. Thanks.

Hey! We are not using it anymore, but if nothing changed on both ends, it should still work. I am quite sure some authors still use it.

Thanks. Do you still use Zendesk for customer support?