Your Site is Experiencing a Technical Issue

Your Site is Experiencing a Technical Issue

That is the headline of mails, I receive from WordPress. And the text goes on:

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with your theme, Enfold.

First, visit your website ( and check for any visible issues. Next, visit the page where the error was caught ( and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.3.2
Current theme: Enfold (version 3.4.3)
Current plugin: (version )
PHP version 7.2.28

Error Details

An error of type E_ERROR was caused in line 489 of the file /var/www/ Error message: Uncaught Error: Cannot use string offset as an array in /var/www/
Stack trace:
#0 /var/www/ aviaShortcodeTemplate->create_sortable_editor_element(Array)
#1 /var/www/ aviaShortcodeTemplate->prepare_editor_element()
#2 /var/www/ AviaBuilder->js_template_editor_elements(”)
#3 /var/www/ WP_Hook->apply_filters(NULL, Array)
#4 /var/www/ WP_Hook->do_action(Array)
#5 /var/www/ do_action(‘print_media_tem…’)
#6 /var/ww

I am not technically minded and do not know what to do.
I understand the problem lies with the Enfold theme our website has but more than that I do not understand.
From the admin part, I am not able to open the individual pages in order to edit.
Can anyone help?
Best regards, Michael


Contact with your purchase item author hope they will help you out from your issue.