Your payment was unable to be processed by PayPal. helppp

Hello. Im trying to buy a music but when i want to to deposit whith Paypal, i’m getting the
following message: Your payment was unable to be processed by PayPal.
Please try again or use a different payment method. i have just bought a music pack last week with the same paypal account, that’s strange!!! i have opened a ticket to the support but they still don’t respond me Can you help me?