Your billing details are not valid for checkout

Hello everyone.
I am an author of AudioJungle, some of you will know me … but now I write for another reason, I want to buy an item on GraphicRiver and when I pay I get the following message "Your billing details are not valid for checkout . Please re-submit your tax information. "
Since 2015 I have completed my TAX information perfectly.
What is the problem? Does anyone of you can help me?

Thanks in advance!