Your account is connected to Google. Please sign in with Google.

Hi there.

I could login with my Boss’s credentials, but now all of a sudden it keeps saying the following:
“Your account is connected to Google. Please sign in with Google.”.
I do not have his account nor do I have his Google account, he provides me with the login details to work from. There are tow option sign in with a Social account OR Credentials, but it still asks for Google login.

Please help.
Thank you.


Account share is not allowed!
Please tell you Boss to open an Envato Customer support Help ticket and let them know. Envato Customer support team will be happy to assist you.


I’m having the same issue.
What do you mean account share is not allowed?
If we both work on the same project, you’re telling me we aren’t both allowed to login and download the assets we need for the project?

It seems like there might be a recent change in the login process. Try using the “Credentials” option again, but if it continues to ask for Google login, you should reach out to the support team for assistance. They can help resolve this issue and ensure you can access the account as needed.

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