x-theme cornerstone - bought a license to x-theme with cornerstone included

themeforest

#1

Bought a licenes to x-theme with cornerstone included, it was working and now it says the license isn’t valid i contact theme.co and they say the license for cornerstone isn’t valid when i bought x-theme it says it’s included. So what can i do?

http://preview.themeforest.net/item/x-the-theme/full_screen_preview/5871901?_ga=2.140018035.1303377971.1541684486-765934731.1541684486


#2

Hello,

contact with x-theme author from here

with your purchase key

hope they will solved your issue

Still have any question open a Envato Help Ticket
https://help.market.envato.com/hc/en-us/requests/new?ticket_form_id=170903

They would like to assist you.

Thanks


#3

Hi i just sent a ticket though here as well as in theme.co they said i need to buy cornerstone so i can apply the license i bought with x-theme. It makes no sense to me it was working. I guess they just want more money.


#4

Did anyone ever answer this question for you? I have the same situation going on.


#5

Hi @fundamentalpr and @4iQSolutions
cornerstone has included with the X | The Theme


So if you have bought the theme and you have purchased code then you have to registere the theme and the cornerstone page builder should work.
Please check the theme documentation hopefully you will get necessary support. If you have still problem with the theme then The best way to get the support is Contact your purchased Theme Author and mention them all clearly about purchased and purchased code. Also you can check your theme Option if you find anything related to the issue.