X | the theme uploading issue in wordpress

Envato Customers Purchases and Subscriptions
1

I have the valid purchase of X | The Theme for my wordpress Site. but while i try uploading the file by downloading it, it showing error as missing file.

2

This? https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

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