X the theme by THEMECO... Fatal error: Allowed memory size of xxx exhausted...

Envato Customers Web and Code
1

www.emilialeonelli.it
ciao guys.
i installed and customized and all went fine. nice theme.
after a month the site works fine but i can’t login. back end is blocked by error message
Fatal error : Allowed memory size of 268435456 bytes exhausted (tried to allocate 266240 bytes) in /home/mhd-01/www.emilialeonelli.it/htdocs/wp-includes/class-wp-hook.php on line 292

i moved all plugins via ftp… didn’t solve the problem

opened a ticket at the service provider TOPHOST… just replied that if it’s not the plugins… is the theme sucking memory.

so what’s next? i move the theme folder via ftp and see if i can access the backend?
thanks!

2

Hi,

Contact with your purchase item author @THEMECO right here as a comments

hope they will help

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thank you!

4

How did you fix it? I had the same problem and my host had to revert my site to a free theme. WP 6.2 is auto updating and crashing with X. I don’t dare to do anything and have no access to support on @THEMECO (the support is basically being able to post to forums for $66 per month! so no thank you.) Any help please!

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5

You need to update the theme before installing WordPress 6.2. A quick look through the item’s public comments section revealed this.

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Thanks for your reply!
The problem is that WP 6.2 were autoupdated and not even my host can revert it. So I can’t undo the update, update X and THEN update 6.2. My host tried it and said they can’t. I’m now stuck with 6.2 and somehow need to make X work on it.

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I recommend following the instructions in this article from the author for recovery steps: Important WP 6.2 Issue — Please Read Before Updating - Support - Themeco Forum

You will need FTP or file access in some manner. Otherwise, your host can help with this operation.

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*** X-THEME IS THE WORST ***. constant problems with updates. I hate it. I’m so mad at them because 5 years ago it was great and we really liked it, so we ended up building like 20 sites on it (paid licenses for each one I might add). Then not too long after they made a massive change to the user interface, and made it the worst experience possible managing and editing content. I’ve been slowly converting all my sites away from this bullshit theme/editor. BUT I’m still stuck with around 5 or 10 of them. and all they are is problematic/wasting time trying to keep them alive - and the clients don’t want to pay to re-build… STAY AWAY FROM X AND CORNERSTONE. build sites with Elementor. :muscle:t3::trophy::facepunch:t3:

Also their licensing scheme is terrible and always wasting time. do yourself a favor and stay away from themeco/x-theme/cornerstone.

@evakatona ->. if you’re still having issues, let me know, and I can fix it for you and maybe provide you a better hosting situation (my company/servers) since your current one seems to be clueless.

that’s all. i feel better now.

1 Like
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To be honest, this is what I’m thinking to do to. Just purchase a new theme and get rid of X. Will check out elementor. Thanks for the suggestion.

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I just had this same exact problem. Did you end up finding a solution?