I need to remove the www.videohive.com and Lorem Ipsum watermarks from the AE project. But I can’t find it anywhere.
And I need to to remove this yesterday. Please help.
I really need an answer on this. I bought an AE template, and it has www.videohive.com in the corner, and Lorem Ipsum on the bottom of the frame. But I can’t find that layer inside the AE project.
Sorry to be blunt, as it was only a $25 purchase, but I won’t be coming back to Envato if I can’t get a prompt answer that gives instructions on how to clean this up. And I’ll tell all the Social Media forums that I frequent to avoid anything having to do with Envato and Kalisman in particular.
I need an answer PRONTO!
Hi,
It shouldn’t have a watermark on the item once you download it.
Are you sure you downloaded the correct version?
Please try downloading the item from this page:
https://videohive.net/downloads
Maybe the watermark and the dummy text are not a layer, maybe they are a separate object created with Essential Graphics? Happened to me once 
You can also directly contact the author of the AE template, by following the steps described here: https://help.market.envato.com/hc/en-us/articles/203039054-How-to-contact-an-author
I have downloaded it several times from that page, and it is no different. So I am confident I have the correct version.
I have tried to communicate with the author, twice now. They have been unresponsive. This is frustrating, and a big waste of my time - but more than that, I am disappointed.
Is there no one else who can resolve this for me?
This is the DL page for my purchase.
Which I realize is not a direct link to my DL page. But here is the product I’ve purchased, and can’t currently use.
I really hope that I receive an answer with proper directions, in time to deliver to my client. Any help is appreciated!
I saw this comment on the item, from another customer, maybe this could be helpful?
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