Wrong Subscription

#1

Hi. PLEASE HELP. There were two options for the subscription and I made the mistake of choosing the wrong one. I chose the annual one without realizing that they would not take monthly payments for it, but collect the entire amount. I wanted to opt for the monthly one I haven’t heard a reply from the team and I would really like to sort this out and get a refund.
Any guidance as to what I can do? I have already emailed the support team for 2 days ago. They have yet replied to me. I would like to clear this asap

I’ve sent in my request the second I realized that I had chosen the wrong subscription.

Alvin

#2

Hi,

Cancelling Your Subscription

wait for envato support team reply they will reply you to soon keep patience.

Thanks!

unlisted #3