WPNotif plugin no response from author

Envato Customers Purchases and Subscriptions
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1

I have purchased the plugin from themeforest - WPNotif plugin (WPNotif: WordPress SMS & WhatsApp Message Notifications by UnitedOver), a ticket has been raised but there has been no response past month. I Purchased this plugin on behalf of my client, and need a refund as my client requested it.

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Thanks for your response, already I have raised the refund request. But still, I have not yet received any response from the themeforest.

4

The request is being sent to the author first. They need to accept/reject the request first within ~10 working days. If you still haven’t received any information by that time, you may need to create a ticket

5

I have raised the ticket on Oct 20, 2023. Still, I have not received any email or the ticket update from the author. I only got the confirmation email for raising the ticket. Kindly do the needful. I have attached the screenshot.

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14.11.2023_13.17.05_REC1345×439 33 KB

14.11.2023_13.15.48_REC
14.11.2023_13.15.48_REC1643×710 73 KB

6

Have you requested the refund through ThemeForest/CodeCanyon?

7

yes, I have requested the refund through ThemeForest. Attached the screenshot

14.11.2023_13.37.37_REC
14.11.2023_13.37.37_REC1439×490 48.7 KB

8

Create a ticket by sending this screenshot.

1 Like
9

Thank you. I have raised the ticket.