wpbakery page builder not working with impreza theme 7.8.4 version

Envato Customers Web and Code
1

Hello,
wpbakery page builder not working with impreza theme 7.8.4 version
Help me please.

Thank you
Paolo

2

Hi,

Please contact your purchased theme author, theme author will assist you.

How to contact an author to get support or for any technical query:

Thanks

3

Have you tried to switch user? My super admin account does not work on the site if I am just added to the root level. This is new behavior. I had to add my admin account to the site itself to be able to use WPBakery. We are a multisite platform. I am waiting back from the support team with their findings and/or a permanent resolution.