wpbakery isn't working properly for me. save button doesn't work and the function to add a single image isn't displaying

I bought a theme that uses wpbakery. it wasn’t working so i went as far as buying a license and it still won’t work. i feel like a fool for spending this money right now.

I’m trying to add a new row with two columns. when i try to edit a text block the “save” button doesn’t do anything. when i try to add a single image, the options don’t always show up and when they do the save button doesn’t work there either.

i tried using a different browser, this is very frustrating after spending $47, please advise

Hi,

Very sad to hear that you spent money but they are useless till now. I may help you.

Message me through my profile: https://themeforest.net/user/khalilthemes

my portfolio: https://themeforest.net/user/khalilthemes/portfolio

Thanks,
Ebrahim