eZaga
January 19, 2021, 12:50pm
1
HI there i have the wordpress theme OGO installed but the WPBakery crashed. Could you please help me?
https://www.ezagadev.co.za/ezaga21/
When i enable the plugin the website goes blank and when i deactivate the pulgin it currently display the link above
Please help
eZaga
Hi,
Please contact your purchased theme author, theme author will assist you.
How to contact an author to get support or for any technical query:
If you want to ask questions about how an item works before buying, need help using an item you’ve purchased or just want to tell an author how much you love their work, that's great! Contacting an...
Thanks
eZaga
January 20, 2021, 7:36am
4
HI a message from the theme support below,
Hello eZaga,
Thanks, however you should be aware that items downloaded from Envato Elements are not covered by support.
—
Sergio O.
Support team
Rainbow-Themes
email: support@rainbow-themes.net
if you downloaded the theme from envato elements then the theme support reply is correct. envato elements item doesn’t come with author support and update.