WPBakery crashed

HI there i have the wordpress theme OGO installed but the WPBakery crashed. Could you please help me?


When i enable the plugin the website goes blank and when i deactivate the pulgin it currently display the link above

Please help



Please contact your purchased theme author, theme author will assist you.

How to contact an author to get support or for any technical query:


Thank You.

HI a message from the theme support below,

Hello eZaga,

Thanks, however you should be aware that items downloaded from Envato Elements are not covered by support.

Sergio O.
Support team
email: support@rainbow-themes.net

if you downloaded the theme from envato elements then the theme support reply is correct. envato elements item doesn’t come with author support and update.