WP template problem

The structure of the downloaded theme does not match the structure of the wordpress themes, so we cannot import it into wordpress. The downloaded zip file contains 2 folders with additional folders and files inside. How can the packages be structured and compressed into a zip so that the content can be uploaded as a wp template?
I get messages like this:
Package stuffing…
Install the template…
The package cannot be installed. The template does not include the style.css file.
Template installation error.

Hi arkhamon,

This error occurs when the file you are trying to upload into WordPress is not a valid theme file. Please go back to your downloads page and download the theme again, making sure to select “Installable WordPress file only.”

If you don’t see this option, then you may have purchased an item which is not compatible with WordPress. I would suggest contacting the author of the item you purchased to see if they offer a WordPress version and can help you exchange it.

Hope this helps!

1 Like

Thanks a lot!