Wordpress THEME "TOMATO"

Can someone please help me to understand why I can not change or crop the header in this theme? It says there is an ERROR cropping and won’t allow me to change my header!!!

Read that item documentation. or you can contact with that item author with purchase key hope they will help you well and solved your problem.
or you can hire freelancer from Envato Studio.


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I’m sorry I don’t understand what you are telling me to do why am I not able to get ANY of my pictures to “crop” so I can change my header picture???