Hello All!
I am building a wordpress site for a client that repairs electronics and sells new and used items. I am having a difficult time trying to find a plugin that will allow him and his staff to create repair tickets.
I’m thinking it needs to have the follow
backend ticket creation only! (only admin can create the tickets)
Ability to update the status
and a frontend reference look up, meaning that the customer inputs his/her ticket number and it tells the customer what the status is.
you could do it yourself, you need a db table and 2 forms and a view.
Ganzuelo said
Hello All!
I am building a wordpress site for a client that repairs electronics and sells new and used items. I am having a difficult time trying to find a plugin that will allow him and his staff to create repair tickets.
I’m thinking it needs to have the follow
backend ticket creation only! (only admin can create the tickets)
Ability to update the status
and a frontend reference look up, meaning that the customer inputs his/her ticket number and it tells the customer what the status is.
Hi there,
I was wondering if you have found one that works perfect ??
with kind regards,
Anthony