When I updated the plugin it asks for me to provide the purchase code to activate it. I click on the link provided and it takes me to my website with a blank page. How do I get over this?
Hi @darylt51,
I’ll be happy to clear this for you.
Theme Bundled plugins do not have their own licenses (purchase code). This means they cannot be activated mean registered for updates. So you can safely ignore any plugin activation/registration messages and Theme Bundled plugin will work fine for you.
You can check this Help article:
Thanks
The problem is it will not work. I have a licence for the enterprise and when I update and enable it, the plugin will not work without the purchase code. I have the purchase code. The plugin has a link which does not work so I never get to enter the licence code. Where do I go from here?
Please contact the author of your purchased Item, the author will assist you.
How to contact an author to get support or for any technical query:
Thanks