Woozone plugin sends products to trash when I sincronice them

When Woozone’s Synchronization log works, there are products that are automatically send to trash. The products that are send to trash aren´t the same every time.
Does anybody can help me?.

Thank you.

Did you contact plugin developer?

No I didn´t because at this moment I don´t have support

Envato Studio is a freelancer platform. For doing this job I would certainly recommend one of the WordPress experts at Envato Studio. Thanks

This is public forum. You will not get support for templates and plugins. It is a best to contact developers and extend support.