Woopress theme doesnt work well

The theme on their preview is nice
But when i downloaded it and installed the theme woopress
It doesnt work as i saw in their preview the sidebox one
What can i do

Hi,

Contact with your purchase item author hope they will helped!

Thanks!

Still the author doesnt reply and i want to retrieve my money back
How can i do it

Hi,

Check this article you can get refund or not

New Refund Request

Thanks!