WooCommerce product slider carousel and grid

I downloaded the WooCommerce carousel product slider and grid last night but it is not responding. It does’t show pictures on the slider. How can I fix this problem? By the way, this is my first website I am building on my own. This is a video link to the problem:


Please the best way to get this support is Contact your purchased Item Author. Contact
because Item Author are best expert about their Item functionality