Withdrawal request via PayPal made on 01 Jan 2017 rejected

Envato Authors Author Hangout
1

Hi

I just wanted to know the reason for rejection withdrawal.
Who has the problem like me?

Thanks and regards

2

They’re usually only rejected at the end of the month, if you’ve not met the withdrawal threshold. The minimum is $50 for Paypal. I’d have to double check what it is for the rest, but I think it’s the same for Skrill… just higher for SWIFT payments as far as I’m aware.

Did you have over $50 in your account at the end of January?

3

Hi,
Thank you for your answer

My Earnings was $126 at the end of the month!
On Jan 31 email I received all earnings has been calculated.
but in 03 Feb 2017 i see in Statements section “Withdrawal Rejection = Withdrawal request via PayPal made on 01 Jan 2017 rejected”

Thanks and best regards

4

Contact the support

5

I contact with support team, but nobody response to my ticket after 4 days…

6

Send your ticket number here : https://twitter.com/envato_help

7

Thank you for your help

8

Hi again
After 5 days ,nobody can’t to help me. Or tell me any reason for rejected my withdrawal. I wish resolve my problem soon as soon…

I was really disappointed from help team and support team…

Thanks