Withdraw deposit


#1

Good afternoon!
I made a deposit via paypal to my account.Now I have money in the account.

How I can request the withdrawal of the remaining funds on the purse?


#2

If you mean excess funds post purchase e.g you deposited $50 and bought a file for $45 and are asking about the remaining $5 then unfortunately withdrawing that back is not possible.

If you haven’t used any of the deposit at all then there is a chance that support may be abe to do something but it depends on several things.


#3

in the account remained $ 180 …
Tell me, how can I write in support?


#4

You can contact them here https://help.market.envato.com/hc/en-us/requests/new