Why wont my video templates work in Adobe After effect?

When i download a video template into Adobe After Effects the graphics do not work properly or the video itself. Error messages come up saying the videos need to e converted from for example, Widnows 10 or Macintosh Intel?

  1. Don’t open .aep file inside zip folder. First extract all files from archive.
  2. Check your version of AE, if it’s compatible with the project you try to open.
  3. Check if AE template requires any plugin.
1 Like

There’s nothing wrong with that… it just converts it.