Why was my Placeit account suspended?

Hello, I subscribed yesterday to your site, and today I discovered that when I started working, there was a comment in my account. Why? The biggest problem is that my customers are waiting for me, and I am very upset because no one from the technical support team responds. placeit



The disaster is that the account was also disabled, and my money was not returned, although I did not ask to cancel the account. What is this injustice, my brother, I am very upset

Only Envato support can clarify this for you.

Write to them and be patient if you did not do anything wrong they will give it back to you.


It is likely that someone else has access to your account and made the comment. You should contact the customer support of the website to inform them of the situation and to request assistance in resolving the issue.