I have designed over 20 tickets on Envato with relatively good sales, and have never once been immediately rejected. I have however been soft rejected in the past because of a layer I forgot within a PSD or a picture I forgot to remove from a sale file.
Minor stuff. Always corrected in the end.
Unfortunately today, this file (See attachment) was rejected without a usable explanation. The obviously automated rejection mail said my item wasn’t of good quality, but a simple check around the site led me to countless poorly designed tickets. I believe the absence of concrete explanation makes it impossible for me to adjust my mistake in the future.
Do you guys know of a way to ask for more explanation from Envato? Or do I just walk in at the office in Melbrn?