why my account is not working

i have purchased plugin 2 days later. but now my account is not working. please check and let me know.
Thanks

Hello!

Sorry to hear you’re having troubles with your account. Please open a Help Ticket or see this detailed thread on what may be happening.

Thanks!

i have submitted ticket.
where i will get reply ?

1 Like

Account related tickets are answered as quickly as possible. Hopefully you’ll have word back today.

Hello Sir Good morning,
i am still waiting but problem is not solved.
show me “As a security precaution you need to confirm ownership of your PayPal account to access
Envato Market.
We’ve sent an email to orbexbanjo@e-debit.com which contains a link to re-enable your account.”
but i am not getting any emailed.
please solve
Thank you