This user has twice used a user name for their support to give buyers and potential customers that their replies are from Envato.
The latest user name they have started using is a really blatant abuse and Envato is doing nothing about it!
Here it is you tell me if you think they should be allowed to use it.
PS. I understand their reason for trying to fool buyers and new customers because of the many many bad reviews for all their products in Envato.
Also from first hand experience as one of their dissatisfied customers.