When I receive a question from Videohive user I see the following message from Envato -
If you need to verify that this user is a customer of yours, visit https://videohive.net/user/…
The purchase data shown in this link will be visible for 7 days.
So the question is - why that info stays visible only for 7 days and often I have to require purchase code from the buyer to make sure he’s a buyer of my item…?
My suggestion - the seller should be provided with full purchase history of the particular customer (purchases from this seller).
Is there any problem with it?
I suppose it would be convenient and for both buyers and sellers…
If you need to verify that this user is a customer of yours, visit https://videohive.net/user/ …
The purchase data shown in this link will be visible for 7 days.
You can verifying a purchase cone any time take a look on this thread