Why Envato doesn't show full purchase history of the customer to the seller?

When I receive a question from Videohive user I see the following message from Envato -

If you need to verify that this user is a customer of yours, visit https://videohive.net/user/
The purchase data shown in this link will be visible for 7 days.

So the question is - why that info stays visible only for 7 days and often I have to require purchase code from the buyer to make sure he’s a buyer of my item…?

My suggestion - the seller should be provided with full purchase history of the particular customer (purchases from this seller).

Is there any problem with it?

I suppose it would be convenient and for both buyers and sellers…

Hi,

My personal opinion is to getting touch with envato customer success you will received an official answer.
https://help.author.envato.com/hc/en-us/requests/new?ticket_form_id=360000010786

Thanks!

Thanks, @unlockdesign. I would like to hear a feedback from other Envato authors. Maybe it would help to change the situation.

Official answer is best this issue.

If you need to verify that this user is a customer of yours, visit https://videohive.net/user/
The purchase data shown in this link will be visible for 7 days.

You can verifying a purchase cone any time take a look on this thread


there is no matter

try from here hope you will satisfied.

thanks!

Thanks, @unlockdesign. Using API isn’t so easy solution for me.
@BenLeong, @KingDog, could you please try to answer my question?