Help frame posion not help help help help
You need to ask the author of the file.
I do not understand what the author relevance
Because this is a general forum and based on a screenshot no one is going to be able to help you with fixing the problem. If you need help the the author is the person to ask directly.
Assuming you bought the file in the last 6months then you have a certain level of support and the author is more familiar with the file than anyone and will be the best person to help you.
I am not familiar with this type of file but it would never get approved if it broke in such an obvious way so I am sure it is not a hard fix to make
I know what you mean. thank you.
This can’t be a template from Videohive, it consists of one comp and couples of PSDs which will never meet the minimum requirements of Videohive.
Assuming you want to animate the opacity, here is what you need to do explained in one image:
Set the first keyframe to 100% and the second keyframe to 0%.