I’m an author here and I have monthly earnings and automatic withdrawal.
A couple years back I deposited some money for my purchases (when I wasn’t an author yet). It turns out I hadn’t spend it all and yesterday got “deposit extension”.
Is this some sort of a bug?
I thought all my previous deposits+my earnings were all in it together.
Just wondering what happened here.
It’s because Envato is not legally allowed to “hold” your money for more than 12 months, otherwise it would work as a bank.
Yes, I understand that, but I have automatic monthly withdrawal set up, where every month all my credits are transferred and become 0.00
Then where was this deposit hiding all this time?
Can you send us a ticket here: http://enva.to/Help.
We’ll take a look at this for you.
Thanks Bobby, just did!