Why do I need some long-forgotten deposit extension?

tips-and-tricks

#1

Hi all!
I’m an author here and I have monthly earnings and automatic withdrawal.
A couple years back I deposited some money for my purchases (when I wasn’t an author yet). It turns out I hadn’t spend it all and yesterday got “deposit extension”.
Whyyyy???
Is this some sort of a bug?
I thought all my previous deposits+my earnings were all in it together.
Just wondering what happened here.


#2

It’s because Envato is not legally allowed to “hold” your money for more than 12 months, otherwise it would work as a bank.


#3

Yes, I understand that, but I have automatic monthly withdrawal set up, where every month all my credits are transferred and become 0.00

Then where was this deposit hiding all this time?


#4

Hey amris,

Can you send us a ticket here: http://enva.to/Help.

We’ll take a look at this for you. :slight_smile:


#5

Thanks Bobby, just did!